In
today’s modern world, computers are highly used most of the time, especially in
the IT industry and other business companies. Computers have become essential
to everyone because of their high speed and accuracy that enable to do a lot of
tasks in a certain period of time. However, we don’t even know when there would
be a problem in your computer, so IT support Services can be of big help.
How does an IT Support
work?
IT Support is composed of individuals who
provide technical knowledge particularly in your computers. They monitor and
maintain the computer systems and networks within an organization in a
technical support role. If there are several issues regarding with your PC,
they can help you out to provide technical assistance in all aspects. If there
are any issues or changes required, such as forgotten passwords, viruses or
email issues, IT Support will be the first to attend to the issue.
IT
Support also works for software or equipment suppliers providing after-sales
support or companies that specialize in providing IT maintenance and support.
Alternatively, they may work in house, supporting the rest of the business with
their ongoing IT requirements.
Also, IT Support tasks can include installing
and configuring computer systems, diagnosing hardware/software faults and
solving technical problems, either over the phone or face to face.
Most
importantly, as businesses cannot afford to be without the whole system or
individual workstations for more than the minimum time taken to repair or
replace them, your IT technical support is vital to the ongoing operational
efficiency of the company.
Most common computer
problems include:
• Overheating
·
Slow
performance
• Computer won’t turn on
• Strange noises
• The other hardware devices such as
keyboard, mouse or printers are not working properly.
• Graphical errors
• Application command is not working
• Computer keeps restarting
• Commands are interpreted correctly
• Downloads takes forever
• Computer freezes
• Attachment won’t open
• Blue screen PC
• Corrupt files or delay accessing
files
• Work with customers/employees to
identify computer problems and advising on the solution
• Logging and keeping records of
customer/employee queries
• Analyzing call logs so you can spot
common trends and underlying problems
• Updating self-help documents so
customers/employees can try to fix problems themselves
• Working with field engineers to
visit customers/employees if the problem is more serious
• Testing and fixing faulty equipment
·
Computers
are used to connect people in our modern industry, but what would happen if
your computer malfunctioned while using it like for example:
• Internet connection are getting slow
These
are some of the computer issues we experience while we are working on our
computers. And the computer repair technicians are responsible to take action.
When possible, repair technicians protect the computer user's data and
settings, so that, after repair, the user will not have lost any data and can
fully use the device with little interruption.
How can we help you?
Many
of us use computer to do different tasks each day. Every company needs
excellent services and we at CKP computers will provide you quick, affordable
and professional computer services. Those mentioned above are some of our
services. Services offered include but not limited to:
1.
Backup
and disaster recovery
2.
Monitoring
devices such as servers, desktops, laptops, printers and much more
3.
Malware
and software recovery
4.
Computer
software solutions and installations
5.
Troubleshooting,
repair and set up
Whether
it’s for your business or at home, CKP computers will be happy to help and
serve. It’s one of the best computer repairs. You may call us at 0447 619 397
and you may also send your concerns through our email helpme@ckpcomputers.com.au. We’ll be pleased to be of help! For
more info you may visit our page CKP Computers at this link https://www.ckpcomputers.com.au.
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